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Managed IT Services for SMBs

Outsourced IT services for businesses in Haute-Savoie

Managed IT Services: Peace of Mind and IT Performance

L'infogerance permet de deleguer la gestion de votre systeme d'information a des experts. Depuis Thonon-les-Bains, nous accompagnons les PME de Haute-Savoie avec un service informatique externalise complet.

Grace a la prise en charge de la supervision et de la maintenance de vos equipements vous pouvez vous consacrer a 100% a votre corps de metier.

De surcroit, nos contrats vous permettent d'etre sereins car nous nous occupons entierement de l'assistance a vos utilisateurs en cas de difficultes.

24/7 infrastructure monitoring
Preventive and corrective interventions
Controlled and predictable IT budget
Access to an expert team
24/7

Continuous monitoring

< 2h

Response time

99.9%

Guaranteed availability

Expert

Dedicated team

Your Outsourced IT Department

A structured approach to guarantee your business stability

1. Audit & Initialization

Avant toute prise en main, nous realisons un inventaire precis.
Cette etape de Conseil & Audit permet d'identifier l'etat de votre Infrastructure et de son Cablage, sa vetuste et ses potentielles lacunes.

Nous documentons nos decouvertes pour ne laisser aucune zone d'ombre.

2. Security & Optimization

Lorsque c'est possible, nous mettons a niveau vos systemes.

Cela inclut le deploiement de solutions de Cybersecurite avancees (E.D.R(Antivirus avance), Firewall...) Lorsque ce n'est pas deja en place nous configurons des sauvegardes, qu'elles soient locales ou sur le Cloud.

L'objectif est de partir sur des bases saines.

3. Management & Support

C'est le coeur de l'infogerance. Nous assurons la Supervision 24/7. En cas de blocage utilisateur, notre Support Technique prend la main a distance rapidement, ou declenche une Intervention sur site si necessaire.

Our Managed Service Plans

Our plans can of course be tailored to your needs, but here is the base of our offerings.

Essential Managed Services

Basic plan for small structures with low needs.

Contract offering a few hours per year
No preventive maintenance
Support within 24h/48h (Non-priority)
Critical updates
Annual reports

Basic Managed Services

Complete service with extended monitoring and priority interventions.

Contract offering adapted monthly hours
Monthly preventive maintenance
Support within 8h
24/7 monitoring of sensitive equipment
Backup setup and management
Monthly reports

Premium Managed Services

Complete management of your cloud and hybrid environments.

Contract offering unlimited hours
Preventive maintenance defined by your needs
Priority support within 2h for service interruption, otherwise 4h
24/7 monitoring of sensitive equipment
Backup setup
Emergency procedures and solutions
Monthly reports

Ready to delegate your IT?

Focus on your core business, we take care of your IT.